One of the sagest pieces of advice I can give you is to put a date on everything that comes across your business desk. It’s a hard habit to get into, but the rewards will be many.
Sometimes I’ll get an email from someone who is wondering where the book or CD is that they purchased from me. I can go into the file and see their order form and the handwritten date that says “sent” beside it. Of course, this doesn’t put either of our minds at ease if it’s been longer than a week and they still don’t have it. But, at least I know I did it!
I used to do this for my boss when I worked in the U.S. Senate, but David Allen, in Getting Things Done, reminded me how valuable it is to do it for my own business. I encourage you to do the same.
By the way, this means to date your artwork as well. If you keep excellent records, you’ll always be prepared.
(All proceeds from my Amazon.com affiliate links go to the Craft Emergency Relief Fund.)