If you’re changing your Web site around and are afraid people will get lost if you move pages, create a user-friendly page to redirect people.
There is usually a single page that is the default for all of your “file not found” messages on your Web site. For mine, it is “404.shtml” (for “Error 404: File Not Found). I honestly have no idea if it’s the same for every site.
When someone clicks on a link to my site that is no longer there or has been moved, they get a friendly message that looks like this:
Now, isn’t that better than someone getting a message from your service provider?
Simply find the file on your site and replace it with a more personal greeting.