Comments on: A lesson on using your email list

By: Alyson Stanfield

Alyson Stanfield — Wed, 14 Oct 2009 03:01:26 +0000

Thanks, Graciela. I appreciate your kindness.

By: Graciela Giles

Graciela Giles — Tue, 13 Oct 2009 14:53:32 +0000

I am so busy that it isn’t always possible to go on your site to check on all the wonderful information you provide. For that reason, I like receiving your notices.

By: Alyson Stanfield

Alyson Stanfield — Wed, 07 Oct 2009 14:14:57 +0000

Stefanie: Thanks for your input. I’m almost a year late in responding! The only reason I discounted this person is that she was mean. If you want to provide helpful feedback to someone, do it in a kind way: “I really appreciate your weekly emails and free tips, but I’m wondering if there is any way to be removed from your reminders list.” That would have been fantastic! I can deal with that. And of course I won’t remove you from the list. You can always remove yourself and just come to the blog–like Mary. Your comment is very much appreciated. It was issued with kindness and thoughtfulness. Thanks for that.

Marie: Thank you for your nice note.

By: Marie Kazalia

Marie Kazalia — Wed, 07 Oct 2009 13:00:46 +0000

I know Alyson is in business, and want to help support that, and so I have made purchases from time to time since subscribing to the newsletter– so she won’t go away! What Alyson does is really valuable. I need the email reminders. Anyone who has time to blast back to an email reminder with *you are overstepping your marketing* and not even add IMO, probably isn’t do her ow work well. And who is she? Any kind of expert?
It amazes me that I have made online purchases from smaller companies, then never hear from them again. I end up forgetting their name (I have a lot on my mind) and buy somewhere else next time. (Hey, if they don’t value my business…). Alyson is a good example of *practice what you preach*…and great that she removed the complainer from her newsletter. Who may come back, BTW…

By: Julia Berkley

Julia Berkley — Mon, 10 Nov 2008 23:22:12 +0000

Alyson — I think your marketing is top notch and not intrusive. I’m only sorry I don’t have time to read more of what you so generously offer. Your approach to the complainer seems healthy and, again, generous — keep up the good work. p.s. the book is great and has helped me numerous times already!

By: Stefanie Graves

Stefanie Graves — Wed, 05 Nov 2008 16:16:18 +0000

Alyson, I have to agree with the previous poster, Mary. I’ve taken one of your classes and get your newsletter, and have for a couple years now. I appreciate your positive attitude and believe that you have a lot of pertinent, useful information for artists, a lot of which I use. But there IS a lot of information out there and you don’t know what others’ in box is like. My personal feeling is that removing the reader from your subscribe list because of her feedback and because she’d not bought anything from you was rather harsh. I agree that it’s up to each of us as artists to decide what we do with feedback, positive and negative, and that we have to look at the whole picture before we take the negative too much to heart. You decided to discount what the reader had to say since you received tons more positive feedback about your reminders. And that is only fair. But I also feel you misjudged at the same time since you don’t know how many other people out there felt as this particular reader did but didn’t have the guts to voice their dissatisfaction. I hope you will not remove me from your list for adding my voice to hers in saying that I felt your second reminder to be a bit much. Obviously, it didn’t bother me enough to voice my opinion at the time, but since you’ve brought this issue forward I think it’s something worth sharing. Best regards. Please keep up the good work. Stefanie Graves

By: Mary Richmond

Mary Richmond — Tue, 04 Nov 2008 20:15:49 +0000

Hi Alyson–I have taken one of your online classes and was one of the first people to sign up to buy your book. I read your blog every week and have promoted you on my own blog. I love your attitude and what you have to say. And, I have removed myself from your newsletter list and the contact list because it was all getting to be too much for me. It’s not you per se, so please don’t take it personally; it’s the whole marketing thing that is going on everywhere online. Yours was not the only newsletter and contact list I removed myself from. Like some of the others, though, it seemed like most of the information I was receiving was about signing up for something or buying something. I am feeling bombarded with information and newsletters and sales pitches. And I am an artist selling online so I get it. I understand that repetition brings business and that one has to stay out in the open to be seen and remembered. I don’t have an answer. Just saying, I understand the frustration of someone feeling bombarded with info. I still love your blog and check in often and will continue to do so.

By: Tracey Brooks

Tracey Brooks — Sat, 01 Nov 2008 20:24:52 +0000

This is my first time in a long while checking in with you I have your blog on my blog roll at my other blog, http://www.deezynes.blogspot.com I will definately be back, just because of the particular post… It let’s me know you cover all aspects of business, the good, bad and the UGLY. I am reposting this on my network I founded called (Noting that you are the writer with a link to this blog) :Indie Creative Company at http://www.creativecompany.ning.com- you are welcome to visit our network of business women in different business industries

By: Alyson B. Stanfield

Alyson B. Stanfield — Sat, 01 Nov 2008 18:32:46 +0000

Deborah and Patricia: Thank you for the votes of confidence.

By: Patricia Kramer

Patricia Kramer — Sat, 01 Nov 2008 17:30:50 +0000

I love your attitude, and all your help… I have your book, found it on amazon before I found your blog. And as my kids know constant reminders work! Thanks