In contrast to the question “How long did it take you to make that?”, this is definitely a value question. No getting around it.
Image ©Astrid Volquardsen, Nordmannsgrund (II) Blick nach Langeness
Astrid adds: This is often asked by people who never have bought originals before. How should one react without being defensive, smart or snappy? What could be a good respond in order to open up a conversation and maybe win new customers?
Can you help her out?