Help this artist out. Here’s the dilemma as described by the artist.
Two years ago I accepted a second commission from a client. It was for a large painting to coordinate with one I had completed for this couple the year before.
Since the second painting’s delivery, I have been asked (by the husband) to redo it several times even though the original drawing had been approved. I’ve added and taken out things and tried to do everything possible to satisfy the clients. The wife seemed to love my last redo, but the husband (a retired powerful military officer use to getting his way) now wants to meet with me and discuss the painting.
I am at my wit’s end trying to make my clients happy, and I know the husband intimidates me in a very gentleman-like manner. How do I handle this in a professional way?
What do you think?
We might not have enough information to know whether or not the client is being unreasonable, but what should this artist have done to avoid this problem?
More importantly, what can be done now?