Comments on: Art Marketing Action + Podcast: Exceed Expectations http://www.artbizblog.com/2010/01/exceedexpect.html for the Business of Being an Artist Fri, 10 Feb 2012 01:18:13 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: The importance of doing what you say…. « MINDS EYE : c a s e y . m a t t h e w s http://www.artbizblog.com/2010/01/exceedexpect.html/comment-page-1#comment-20674 The importance of doing what you say…. « MINDS EYE : c a s e y . m a t t h e w s Mon, 07 Jun 2010 20:35:45 +0000 http://www.artbizblog.com/?p=5215#comment-20674 [...] are Ten ways to exceed expectations by Art marketing guru Alyson [...] [...] are Ten ways to exceed expectations by Art marketing guru Alyson [...]

]]> By: Patricia C Vener http://www.artbizblog.com/2010/01/exceedexpect.html/comment-page-1#comment-16072 Patricia C Vener Tue, 12 Jan 2010 18:39:10 +0000 http://www.artbizblog.com/?p=5215#comment-16072 Oh yes, handwritten notes are the best to let your collectors know you have remembered they are human beings. There is a connection that is both respect and personal that a handwritten thank you note imparts that is incomparable. I also do try to do more than what's simply expected. Not everything on Alyson's list is viable for me but there are always things that can make a difference and let us stand out to our clients. Oh yes, handwritten notes are the best to let your collectors know you have remembered they are human beings. There is a connection that is both respect and personal that a handwritten thank you note imparts that is incomparable.

I also do try to do more than what’s simply expected. Not everything on Alyson’s list is viable for me but there are always things that can make a difference and let us stand out to our clients.

]]> By: Alyson Stanfield http://www.artbizblog.com/2010/01/exceedexpect.html/comment-page-1#comment-16050 Alyson Stanfield Mon, 11 Jan 2010 21:15:17 +0000 http://www.artbizblog.com/?p=5215#comment-16050 Jim: I appreciate that reminder. I've written so often about sending handwritten Thank You notes that I decided to leave it off this list. But that doesn't mean you can neglect it. Good work! Lori: Joanne has a fabulous blog. I'm very grateful you came our way. Jim: I appreciate that reminder. I’ve written so often about sending handwritten Thank You notes that I decided to leave it off this list. But that doesn’t mean you can neglect it. Good work!

Lori: Joanne has a fabulous blog. I’m very grateful you came our way.

]]> By: Lori Buff http://www.artbizblog.com/2010/01/exceedexpect.html/comment-page-1#comment-16042 Lori Buff Mon, 11 Jan 2010 16:48:56 +0000 http://www.artbizblog.com/?p=5215#comment-16042 I just found this site thanks to Joanne Mattera (http://joannemattera.blogspot.com/). I love the advice, sometimes we forget to under-promise and over deliver as a way to give great customer service and give ourselves some wiggle room for problems. If we have the time we won't have the problems and then we can over deliver easily. Thanks, I just found this site thanks to Joanne Mattera (http://joannemattera.blogspot.com/). I love the advice, sometimes we forget to under-promise and over deliver as a way to give great customer service and give ourselves some wiggle room for problems. If we have the time we won’t have the problems and then we can over deliver easily.
Thanks,

]]> By: Jim Parker http://www.artbizblog.com/2010/01/exceedexpect.html/comment-page-1#comment-16041 Jim Parker Mon, 11 Jan 2010 16:35:57 +0000 http://www.artbizblog.com/?p=5215#comment-16041 Nice post, Alyson! I do some of this, but not all. One more to add to the list: Always send thank you notes. Some of my artist friends laugh when I send them to EVERY buyer... and I must confess, I fell down on this the past year. But I resolve to do better, and keep up with the thank-you notes this year. Handwritten, not emailed or printed en masse. Nice post, Alyson! I do some of this, but not all. One more to add to the list: Always send thank you notes. Some of my artist friends laugh when I send them to EVERY buyer… and I must confess, I fell down on this the past year. But I resolve to do better, and keep up with the thank-you notes this year. Handwritten, not emailed or printed en masse.

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