A hateful email hits your inbox.
A surly comment is left on your blog.
A nasty response is added to one of your Facebook posts.
How Do You Respond to Mean People?
I have plenty of experience with this and confess that I’ve used all of the following suggestions (except perhaps #2) at one point or another.
Your response to malicious words will depend on the level of wickedness.
If there is any question of intent in the language, make sure you’re not misreading their words. It’s easy to misunderstand email, so ask for clarification if there is any doubt.
Try this -> “Hey, Rex, I’m not sure if I’m reading this correctly, so please help. Did you mean to imply that … ?”
Armed with your answer, you can move on to any of these responses.